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Refund Policy

Like most Internet Marketing Companies, Trainer Goes Online or Urban Retail Solutions cannot issue you a refund
for the services that we render. This includes website designs, Internet marketing services, photography, social
media, graphics work, print work, logo work, and content writing. We take a careful approach to helping you get
the best Internet exposure possible. We guarantee use of the best SEO practices possible, using only “white hat”
SEO techniques to help you grow your rankings and traffic. And if given a long-term opportunity, we do guarantee
you’ll see higher rankings and traffic from all our efforts.

Trainer Goes Online does not have control over the policies, and practices, of third party companies/websites
such as, but not limited to, Google, Google My Business, Yelp, Trip Advisor, Expedia, Travelocity, Orbitz,
Booking.com, Bed and Breakfast.com, or similar sites/directories. Trainer Goes Online does not have control over
third party social media companies and practices such as, but not limited to, Facebook, Twitter, Instagram, or
similar businesses.

Client assumes all risk, responsibility for all client website(s) content, photos, social media content, and
graphics. Client also assumes all risk, and responsibility, for content that is posted to any social media site,
by Trainer Goes Online, on the client’s behalf. Visit our client privacy page for more information.

Monthly Marketing Plans Cancellation Policy

 

Trainer Goes Online clients on an ongoing monthly marketing plan may cancel their plan, with 30 days prior
written notice. Trainer Goes Online does not refund partial month payments. Cancellation only applies after the
30-day cancellation waiting period is over. Client will be charged for any work done during the 30 cancellation
period.

Note: Clients who receive a new website design, as part of an ongoing monthly marketing plan, are not eligible
to cancel their plan in the first 180 days. If the client cancels before the 180 day requirement, the total of
all unpaid pending monthly charges will be owed.

You acknowledge that we do not offer refunds for any portion of your payment for any of our services.

If you are unhappy with your purchase, we welcome you to email us at support@trainergoesonline.com to provide
feedback.

Money Back Guarantee

 

We take pride in our results and are sure that if you follow all the steps described in the kickstarter challenge then making twice your invested amount in 90 days is a guaranteed outcome. And we’re so sure that we offer a full money back guarantee.

However, if you want to claim a refund, you have to give the proof of following all the steps mentioned below

Module 01: Building your hot selling online program:

  1. Decided one niche with the help of resources provided by us and thorough research as per your past clientele & future ideal target audience.
  2. Filled the GPS (Game Plan Strategy) sheet with all the mandatory fields filled based on the above.

Module 02: Levelling up your social media profiles:

  1. Updated Instagram display picture, bio and highlights as per the guidelines mentioned in the video/module.
  2. Posted content as per video guidelines on your Instagram.

Module 03: Levelling up your social media profiles:

  1. Prepared a list of your ex-clients, dormant leads & upsell/referral worthy clients in the format mentioned in the module and saved in a spreadsheet.
  2. Connected with these people with the script and other guidelines given in the module.

Module 04: No-brainer FB group strategy:

  1. Updated Facebook profile picture, cover picture, description, posted a minimum of 10 best and relevant posts as per guided in the video
  2. Created your own private group and optimised as mentioned in the video/module.
  3. Joined a minimum of 5 groups daily and posted regularly in each as per guided in the video/module.
  4. Posted valuable content on the groups:

          a. Value-driven posts

          b. Before/after posts

          c. Candid question posts

          d. SMART blunt posts

Module 05: Levelling up your social media profiles:

  1. Prepared a list of your ex-clients, dormant leads & upsell/referral worthy clients in the format
  2. Posted SMART blunt posts on Instagram & Facebook.

Module 06: Converting conversations into sales calls:

  1. Followed the DM script with all the guidelines and applied the same with presence of mind when speaking with leads.
  2. Sent voice notes/video follow ups & free guides in the DMs.

Module 07: Closing sales calls effortlessly:

  1. Followed the DM script with all the guidelines and applied the same with presence of mind when speaking with leads.