Refund and Cancellation Policy

In line with providing our customers with the best quality and client experience, we have established a considerate cancellation & refund policy.

We plan each project by dividing work into milestones.

All projects begin with a complete discovery/analysis and the creation of a scope of work document. This is done to make sure that both parties have a complete understanding of the work required and thus eliminate the potential for project cancellations, reversals, or disputes.

As there is time spent to achieve every milestone and complete every module, a refund is not possible for work already completed.

In the event of a project terminated on a mutual basis, the client has control of all completed work, and any payment for further development will become void. No previous payment or deposit would be refunded.

There are no partial refunds for projects midway through a milestone phase.

No refunds are entertained for services that our “Marketing” team and “Appointment Setter” team have offered. Digital marketing packages are not refundable, but the client may cancel with a notice written a minimum of 7 days in advance. Cancellation only applies after the 7-day cancellation waiting period is over. The client will be charged for any work done during the 7-day cancellation period.

We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days.

If you are unhappy with your purchase, we welcome you to email us at support@trainergoesonline.com to provide feedback.



Money Back Guarantee

Money Back Guarantee is ONLY applicable to the “Fit-Pro Kickstarter System”.

We take pride in our results and are sure that if you follow all the steps described in the Kickstarter challenge then making twice your invested amount in 90 days is a guaranteed outcome. Then we’re so sure that we offer a full money-back guarantee.

However, if you want to claim a refund, you have to give proof of following all the steps mentioned below:

Building your hot-selling online program:

Decide on one niche with the help of resources provided by us and thorough research as per your past clientele & future ideal target audience. Filled the GPS (Game Plan Strategy) sheet with all the mandatory fields filled based on the above.


Leveling up your social media profiles:

Updated Instagram display picture, bio, and highlights as per the guidelines mentioned in the module. Optimized Facebook profile as per instructed in the module.


Getting your first $1000 client - Early Win!:

Prepared a list of your ex-clients, dormant leads & upsell/referral-worthy clients in the format mentioned in the module and save it in a spreadsheet. Connected with these people with the script and other guidelines given in the module.

Getting endless qualified leads via Facebook Groups:

Updated Facebook profile picture, cover picture, description, and posted a minimum of 10 best and relevant posts as per guided in the module. Created your own private group and optimized it as mentioned in the module. Joined a minimum of 5 groups daily and posted regularly in each as guided in the module. Posted valuable content on the groups: Value-driven posts Before/after posts Candid question posts SMART blunt posts



Generating high ticket leads from via Instagram:

Posted stories using SPEED Framework and updated in the Marketing/Sales Tracker Posted SMART blunt posts on Instagram & Facebook. Posted branded content on Instagram feed as per instructed in the module.



Booking sales calls with your ideal clients whenever you want:

Followed the DM script with all the guidelines and applied the same with the presence of mind when speaking with leads. Sent voice notes/video follow-ups & free guides in the DMs.



Closing just 10 leads to make your first $10K online income:

Followed all the sales call guidelines mentioned in the module and recorded at least 3 sales calls.